Elite Casino Resorts

Elite Casino Resorts consists of three properties in the state of Iowa, all under the same management umbrella. To develop a consistent culture of excellence in all properties, Elite Casinos utilized the Excellence with Integrity Workplace Culture assessment to identify areas of weakness, and engaged The Ray Center at Drake University to deliver professional development to their managers and supervisors, targeting the areas in need of improvement. Managers and supervisors received training on leadership, communication, conflict resolution, and stress management. The EWI assessment is used throughout the engagement to measure growth and improvement in the organization.